# ISAs

**URL:** https://community.investengine.com/c/help-faqs/isas/16.md

[Latest](https://community.investengine.com/latest.md) · [Categories](https://community.investengine.com/categories.md)

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## [About the ISAs category](https://community.investengine.com/t/about-the-isas-category/235)

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**Author:** [@Adam.Lees](https://community.investengine.com/u/Adam.Lees)\
**Replies:** 0

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## [Understanding the ISA structure in the UI](https://community.investengine.com/t/understanding-the-isa-structure-in-the-ui/3247)

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**Author:** [@mpl22](https://community.investengine.com/u/mpl22)\
**Replies:** 2\
**Last updated:** [8 August 2026 18:25 UTC](https://community.investengine.com/t/understanding-the-isa-structure-in-the-ui/3247 "2026-08-08T18:25:21Z")

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Hi everyone, newbie here. Just wanted to sense-check that I’m understanding the structure of Invest Enginer correctly. I opened a S&S ISA and invested £100 into Vanguard FTSE All-World. The app shows an “ISA portfolios…

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## [Government bond volatility?](https://community.investengine.com/t/government-bond-volatility/3234)

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**Author:** [@Daniel11](https://community.investengine.com/u/Daniel11)\
**Replies:** 9\
**Last updated:** [27 July 2026 14:33 UTC](https://community.investengine.com/t/government-bond-volatility/3234 "2026-07-27T14:33:04Z")

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My growth 3 isa lost 2500 in a day. The culprit was Amanda Government Bond. Anyone else hit. Seems a lot, 10% of portfolio . Are Govt bond that volitile at the moment?

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## [My cash ISA transfer has been stalled for weeks](https://community.investengine.com/t/my-cash-isa-transfer-has-been-stalled-for-weeks/3050)

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**Author:** [@rambler](https://community.investengine.com/u/rambler)\
**Replies:** 3\
**Last updated:** [21 May 2026 13:00 UTC](https://community.investengine.com/t/my-cash-isa-transfer-has-been-stalled-for-weeks/3050 "2026-05-21T13:00:29Z")

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Hi, I’m completely stuck. My cash ISA transfer was started on 14th April. My building society confirmed they sent the cash over 4 weeks ago, but it’s not showing in my InvestEngine account. The transfer time has now brea…

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## [Cannot withdraw S&S](https://community.investengine.com/t/cannot-withdraw-s-s/3035)

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**Author:** [@Hblacwell1](https://community.investengine.com/u/Hblacwell1)\
**Replies:** 4\
**Last updated:** [14 May 2026 10:38 UTC](https://community.investengine.com/t/cannot-withdraw-s-s/3035 "2026-05-14T10:38:38Z")

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Hey all, I have £26,500 in my invest engine S&S account which the app will not let me withdraw. I initially sent £5 to myself and this transaction worked for me but i suppose the full balance was too much for the compa…

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## [ISAs orders ‘stuck’ - no response to emails](https://community.investengine.com/t/isas-orders-stuck-no-response-to-emails/3033)

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**Author:** [@shenson44](https://community.investengine.com/u/shenson44)\
**Replies:** 4\
**Last updated:** [11 May 2026 08:52 UTC](https://community.investengine.com/t/isas-orders-stuck-no-response-to-emails/3033 "2026-05-11T08:52:14Z")

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Any advice appreciated. I placed orders to rebalance my ISA a week ago and they were done wrong by IE… those ETFs I wanted at 19% were done at 1.9%, at 30% done at 3.0%… with over 90% left in one ETF. I’ve asked for he…

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## [No response to email](https://community.investengine.com/t/no-response-to-email/3030)

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**Author:** [@jiten795](https://community.investengine.com/u/jiten795)\
**Replies:** 2\
**Last updated:** [7 May 2026 16:11 UTC](https://community.investengine.com/t/no-response-to-email/3030 "2026-05-07T16:11:00Z")

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I have been waiting for more than 6 hrs to receive response to my email to cust service. So dissapointed as it is critical query on my recent transaction. Could I ask anyone got a ph number if there is one for the CUSTOM…

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## [Cash ISA transfer](https://community.investengine.com/t/cash-isa-transfer/2906)

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**Author:** [@benadlard](https://community.investengine.com/u/benadlard)\
**Replies:** 1\
**Last updated:** [29 January 2026 11:07 UTC](https://community.investengine.com/t/cash-isa-transfer/2906 "2026-01-29T11:07:09Z")

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Good morning, Newbie here. I’m delving into the Stocks and Shares ISA product and have a question around transfers. As it stands, I have a matured Cash ISA with my building society. Rather than make one lump full trans…

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## [Timeline of selling and percentage loss / gain](https://community.investengine.com/t/timeline-of-selling-and-percentage-loss-gain/2623)

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**Author:** [@woodside](https://community.investengine.com/u/woodside)\
**Replies:** 3\
**Last updated:** [12 September 2025 14:36 UTC](https://community.investengine.com/t/timeline-of-selling-and-percentage-loss-gain/2623 "2025-09-12T14:36:18Z")

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Hi All I am going to sell my biggest ETF holding soon. The ex dividend date is about a week away. My question is if i sell the fund after the ex dividend date but before the payment date do i lose any of the dividend? …

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## [In-species ISA Transfer concerns](https://community.investengine.com/t/in-species-isa-transfer-concerns/2420)

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**Author:** [@Chapmanstar1](https://community.investengine.com/u/Chapmanstar1)\
**Replies:** 2\
**Last updated:** [22 May 2025 23:03 UTC](https://community.investengine.com/t/in-species-isa-transfer-concerns/2420 "2025-05-22T23:03:30Z")

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It is my understanding that invest engine will complete an in species transfer where possible. Indeed my investments with my other ISA are in ETFs offered on InvestEngine. I however have received a confirmation email say…

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## [Numbers incorrectly displaying](https://community.investengine.com/t/numbers-incorrectly-displaying/2333)

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**Author:** [@Newbie](https://community.investengine.com/u/Newbie)\
**Replies:** 4\
**Last updated:** [11 April 2025 17:13 UTC](https://community.investengine.com/t/numbers-incorrectly-displaying/2333 "2025-04-11T17:13:02Z")

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I’ve just set up a stocks and shares ISA with InvestEngine and am concerned by figures displaying incorrectly and frequently changing. Yesterday evening the small gain on my portfolio was 0.69p then 0.70p, which showed a…

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## [Time scale of selling portfolio](https://community.investengine.com/t/time-scale-of-selling-portfolio/2343)

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**Author:** [@woodside](https://community.investengine.com/u/woodside)\
**Replies:** 3\
**Last updated:** [11 April 2025 13:25 UTC](https://community.investengine.com/t/time-scale-of-selling-portfolio/2343 "2025-04-11T13:25:27Z")

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Hello I am looking to sell my portfolio It is to fund a purchase i can not meet any other way. I realize this is possibly the worst time to be doing this but i have very little choice. The question is aprox how long…

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## [Cash isa transfer into IE?](https://community.investengine.com/t/cash-isa-transfer-into-ie/789)

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**Author:** [@mark66](https://community.investengine.com/u/mark66)\
**Replies:** 6\
**Last updated:** [24 March 2025 12:30 UTC](https://community.investengine.com/t/cash-isa-transfer-into-ie/789 "2025-03-24T12:30:35Z")

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hi all, i currently have a 2 year fixed cash isa with hodge bank @ 2.21%. i will happily pay the 60 or 90 days interest as i hope to transfer it into a managed IE s&s isa. can this be done?

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## [Some ISA transfers went through, some took forever](https://community.investengine.com/t/some-isa-transfers-went-through-some-took-forever/2217)

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**Author:** [@ojee](https://community.investengine.com/u/ojee)\
**Replies:** 2\
**Last updated:** [21 February 2025 10:13 UTC](https://community.investengine.com/t/some-isa-transfers-went-through-some-took-forever/2217 "2025-02-21T10:13:01Z")

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I have placed requests of transfers of my IE ISA to both Trading 212 and Barclays. Despite the accounts involved are S&S, I only requested to transfer cash. The Trading 212 transfer took a reasonable few days to complet…

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## [ISA Transfer taking a long time](https://community.investengine.com/t/isa-transfer-taking-a-long-time/2202)

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**Author:** [@jtfm](https://community.investengine.com/u/jtfm)\
**Replies:** 8\
**Last updated:** [20 February 2025 18:26 UTC](https://community.investengine.com/t/isa-transfer-taking-a-long-time/2202 "2025-02-20T18:26:16Z")

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In December, as a result of Vanguard’s price hike, I initiated an ISA transfer from my S&S ISA in Vanguard to my IE S&S ISA. The estimated date for completion was 12/01/2025 and it’s gone through the Request, Valuation, …

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## [Vanguard ISA transfer times](https://community.investengine.com/t/vanguard-isa-transfer-times/2136)

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**Author:** [@BL14501](https://community.investengine.com/u/BL14501)\
**Replies:** 2\
**Last updated:** [22 January 2025 09:07 UTC](https://community.investengine.com/t/vanguard-isa-transfer-times/2136 "2025-01-22T09:07:58Z")

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I’m writing this on behalf of my girlfriend. She is trying to transfer her ISA from Vanguard to Invest Engine. We submitted this on 17th December 2024 and are still waiting for the transfer to be completed in invest engi…

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## [Transfer GIA Portfolio to ISA](https://community.investengine.com/t/transfer-gia-portfolio-to-isa/1215)

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**Author:** [@PhilWhitaker](https://community.investengine.com/u/PhilWhitaker)\
**Replies:** 9\
**Last updated:** [13 December 2024 16:50 UTC](https://community.investengine.com/t/transfer-gia-portfolio-to-isa/1215 "2024-12-13T16:50:23Z")

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I’ve maxed out my ISA allowance for this tax year, but want to get started investing in my new DIY portfolio. Can I invest in this portfolio as part of my GIA, then move the portfolio to my ISA next tax year? Or do I nee…

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## [Additional ETFS](https://community.investengine.com/t/additional-etfs/1997)

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**Author:** [@Daxn](https://community.investengine.com/u/Daxn)\
**Replies:** 1\
**Last updated:** [6 December 2024 14:39 UTC](https://community.investengine.com/t/additional-etfs/1997 "2024-12-06T14:39:24Z")

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Hello, I’ve been using InvestEngine for a while now and noticed that the platform has a limited selection of Islamic funds. It would be great if more options could be added, such as: HIUS – HSBC MSCI USA Islamic ESG HI…

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## [Only given 1 security option on invest page](https://community.investengine.com/t/only-given-1-security-option-on-invest-page/1814)

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**Author:** [@BL14501](https://community.investengine.com/u/BL14501)\
**Replies:** 4\
**Last updated:** [14 August 2024 12:40 UTC](https://community.investengine.com/t/only-given-1-security-option-on-invest-page/1814 "2024-08-14T12:40:31Z")

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Hello, I have 2 securities in my portfolio. When I click invest on the app, it is only giving me the option to buy the biggest weight one? Any ideas why this is? I would like to click invest and have my money split into …

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## [ISA transfers — what happens after I submit my form?](https://community.investengine.com/t/isa-transfers-what-happens-after-i-submit-my-form/237)

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**Author:** [@Adam.Lees](https://community.investengine.com/u/Adam.Lees)\
**Replies:** 8\
**Last updated:** [31 July 2024 12:59 UTC](https://community.investengine.com/t/isa-transfers-what-happens-after-i-submit-my-form/237 "2024-07-31T12:59:48Z")

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Your completed transfer form is automatically sent through to the InvestEngine team once completed via the ISA transfer link The InvestEngine team will review your form to ensure we have all the required details. We’l…

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## [Transfer into IE from Aegon S&S ISA](https://community.investengine.com/t/transfer-into-ie-from-aegon-s-s-isa/1633)

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**Author:** [@maccgordon](https://community.investengine.com/u/maccgordon)\
**Replies:** 2\
**Last updated:** [29 June 2024 11:04 UTC](https://community.investengine.com/t/transfer-into-ie-from-aegon-s-s-isa/1633 "2024-06-29T11:04:51Z")

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My online Aegon customer number is just 8 digits. The Transfer Existing ISA form wants my Aegon ISA account or reference number to be “84/ or 94/ followed by 8 characters OR A three letter ‘trust’ code followed by 8 digi…

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## [Amundi entry and exit fees 3%?](https://community.investengine.com/t/amundi-entry-and-exit-fees-3/1726)

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**Author:** [@Tippy](https://community.investengine.com/u/Tippy)\
**Replies:** 2\
**Last updated:** [9 June 2024 22:45 UTC](https://community.investengine.com/t/amundi-entry-and-exit-fees-3/1726 "2024-06-09T22:45:10Z")

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Hi, Looking at Amundi ETFs there is a 3% entry and a 3% exit charge. Could someone help explain this and how it is charged, is it 3% of any money invested and 3% when selling? Many thanks

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## [In-specie transfer possible?](https://community.investengine.com/t/in-specie-transfer-possible/1672)

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**Author:** [@kYuZz](https://community.investengine.com/u/kYuZz)\
**Replies:** 1\
**Last updated:** [19 May 2024 09:12 UTC](https://community.investengine.com/t/in-specie-transfer-possible/1672 "2024-05-19T09:12:06Z")

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I am considering changing my ISA provider due to certain constraints and I am exploring if a transfer to InvestEngine would be feasible. My current provider, Interactive Brokers, holds my investments via Euroclear. I co…

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## [Question reg. transfer](https://community.investengine.com/t/question-reg-transfer/1571)

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**Author:** [@coe123](https://community.investengine.com/u/coe123)\
**Replies:** 1\
**Last updated:** [8 April 2024 20:33 UTC](https://community.investengine.com/t/question-reg-transfer/1571 "2024-04-08T20:33:56Z")

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I am looking to transfer over my ISA from ii, whom I have been for several years - although majority of my investments are in index funds which are on InvestEngine, there are three old holdings in active funds (non ETF) …

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## [Anyone transferred a Lloyds Bank Shares ISA to InvestEngine](https://community.investengine.com/t/anyone-transferred-a-lloyds-bank-shares-isa-to-investengine/1512)

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**Author:** [@asarkiro](https://community.investengine.com/u/asarkiro)\
**Replies:** 2\
**Last updated:** [11 March 2024 18:09 UTC](https://community.investengine.com/t/anyone-transferred-a-lloyds-bank-shares-isa-to-investengine/1512 "2024-03-11T18:09:56Z")

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I have filled and re-filled the form over 5+ times. They cannot find the ISA account. I have a ready-made investment shares ISA with Lloyd’s Bank where the account starts with “EL” and has 7 digits. Anyone know what pre…

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## [Need help understanding the ISA transfer form.](https://community.investengine.com/t/need-help-understanding-the-isa-transfer-form/1505)

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**Author:** [@john](https://community.investengine.com/u/john)\
**Replies:** 1\
**Last updated:** [6 March 2024 15:18 UTC](https://community.investengine.com/t/need-help-understanding-the-isa-transfer-form/1505 "2024-03-06T15:18:34Z")

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Newbe on IE here, hello everyone. Got £0 on this paltform, just want to bring in some existing ISA money from Fidelity. Need help understanding the ISA transfer form. There are 2 choices in the Details section Transf…

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## [AutoInvesting tiny amounts](https://community.investengine.com/t/autoinvesting-tiny-amounts/1334)

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**Author:** [@TBrailles](https://community.investengine.com/u/TBrailles)\
**Replies:** 8\
**Last updated:** [13 January 2024 15:05 UTC](https://community.investengine.com/t/autoinvesting-tiny-amounts/1334 "2024-01-13T15:05:28Z")

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I have a savings plan of £300 a month, and would like to take advantage of cost averaging, so I have AutoInvest on. Most, but not all, of my funds are accumulating, so I do get the occasional payout. In fact, this month…

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## [Transferring ISA (but not LISA) from Hargreaves Lansdown](https://community.investengine.com/t/transferring-isa-but-not-lisa-from-hargreaves-lansdown/1280)

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**Author:** [@sigswitch](https://community.investengine.com/u/sigswitch)\
**Replies:** 2\
**Last updated:** [20 November 2023 12:55 UTC](https://community.investengine.com/t/transferring-isa-but-not-lisa-from-hargreaves-lansdown/1280 "2023-11-20T12:55:38Z")

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I’m looking at transferring my stocks and shares ISA from Hargreaves Lansdown, however I’ve also got a LISA with them that I don’t want to transfer (due to InvestEngine not supporting LISAs; I don’t want to pay the 25% p…

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## [SAYE share transfers](https://community.investengine.com/t/saye-share-transfers/1203)

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**Author:** [@widem](https://community.investengine.com/u/widem)\
**Replies:** 5\
**Last updated:** [13 October 2023 10:16 UTC](https://community.investengine.com/t/saye-share-transfers/1203 "2023-10-13T10:16:18Z")

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Hi, I have trades maturing in a SAYE account (Save as you earn). Can I transfer them to an Invest Engine ISA without selling them first? Thanks. W

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## [Problem with implementation of Investment Return Calcualtion](https://community.investengine.com/t/problem-with-implementation-of-investment-return-calcualtion/1146)

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**Author:** [@CycloneRepair](https://community.investengine.com/u/CycloneRepair)\
**Replies:** 16\
**Last updated:** [4 October 2023 09:19 UTC](https://community.investengine.com/t/problem-with-implementation-of-investment-return-calcualtion/1146 "2023-10-04T09:19:00Z")

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Hello, I read the dialogue on how investment return is calcualted and displayed in the app: Investment return = Current value − Net сontributions (Incoming — Outgoings funds) However, this seems to take into account m…

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