# FRAUD - a transaction is "processing" since May 2026!

**URL:** <https://community.investengine.com/t/fraud-a-transaction-is-processing-since-may-2026/3252>\
**Category:** Help & FAQs\
**Created:** [13 August 2026 09:43 UTC](https://community.investengine.com/t/fraud-a-transaction-is-processing-since-may-2026/3252 "2026-08-13T09:43:39Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Mitch](https://avatars.discourse-cdn.com/v4/letter/m/dec6dc/32.png) [@Mitch](https://community.investengine.com/u/Mitch)\
**Post date:** [13 August 2026 09:43 UTC](https://community.investengine.com/t/fraud-a-transaction-is-processing-since-may-2026/3252/1 "2026-08-13T09:43:39Z")

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I have contacted Support@ many times with no reply (other than auto) How do I cancel a fraudulent transaction that I had no idea was in my account until an order was cancelled due to insufficient funds. Its been “processing” since MAY 2026, and I cannot see how I can cancel it! I would have thought Support would act much quicker when fraud is involved! I didnt do this transaction; I did not authorise it and don’t recognise it

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**Author:** ![Tamarra](https://avatars.discourse-cdn.com/v4/letter/t/258eb7/32.png) [@Tamarra](https://community.investengine.com/u/Tamarra)\
**Post date:** [20 August 2026 08:44 UTC](https://community.investengine.com/t/fraud-a-transaction-is-processing-since-may-2026/3252/2 "2026-08-20T08:44:14Z")

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Hello,

We’re sorry for the experience you’ve had. We’ve escalated the issue to the relevant team and have provided a response to your enquiry.

Please check our latest response, and let us know if you have any further questions or need any additional assistance.