# ISA Transfer Bonus

**URL:** <https://community.investengine.com/t/isa-transfer-bonus/3167>\
**Category:** General\
**Created:** [12 June 2026 19:39 UTC](https://community.investengine.com/t/isa-transfer-bonus/3167 "2026-06-12T19:39:20Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![JMZ17](https://avatars.discourse-cdn.com/v4/letter/j/54ee81/32.png) [@JMZ17](https://community.investengine.com/u/JMZ17)\
**Post date:** [12 June 2026 19:39 UTC](https://community.investengine.com/t/isa-transfer-bonus/3167/1 "2026-06-12T19:39:20Z")

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Received email on 28th April to say i’m eligible for the transfer bonus, and now 12th June and nothing! Emailed customer services on the 4th of June and no response, chased yesterday and nothing! What is going on?

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**Author:** ![DeeFunds](https://dub1.discourse-cdn.com/flex017/user_avatar/community.investengine.com/deefunds/32/484_2.png) [@DeeFunds](https://community.investengine.com/u/DeeFunds)\
**Post date:** [18 June 2026 15:10 UTC](https://community.investengine.com/t/isa-transfer-bonus/3167/2 "2026-06-18T15:10:41Z")

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Hey @JMZ17 thanks for your post. We’re sorry to hear you had not received a response yet. Our support team are currently dealing with high-numbers of client contact and we’re getting back to everyone as quickly as possible.

If you have not automatically received the bonus, it may need to be manually applied. We will happily arrange this for you. If you still have not heard from our Support team, please drop me a DM.