# ISA transfer: due completion - 1 month?!

**URL:** <https://community.investengine.com/t/isa-transfer-due-completion-1-month/2999>\
**Category:** General\
**Created:** [2 April 2026 08:17 UTC](https://community.investengine.com/t/isa-transfer-due-completion-1-month/2999 "2026-04-02T08:17:55Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![rs232](https://avatars.discourse-cdn.com/v4/letter/r/2bfe46/32.png) [@rs232](https://community.investengine.com/u/rs232)\
**Post date:** [2 April 2026 08:17 UTC](https://community.investengine.com/t/isa-transfer-due-completion-1-month/2999/1 "2026-04-02T08:17:55Z")

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I have triggered a Stock & Shares ISA transfer from Fidelity to InvestEngine, and I’m now facing 2 issues:

1- The process is pretty much completed (all the steps are in completed state, but the ETA is 28th April. This was triggered on the 28th March.

**CompletionAllocating your cash and assets to the relevant portfolio Estimated: 28 April 2026**

I personally find 1 month to transfer this excessive. I mean my ISA is not available on Fidelity any more. Why is 1 month needed on the InvestEngine side?

2- I contacted support via email twice. I never got an answer. Is this normal?

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**Author:** ![mark66](https://avatars.discourse-cdn.com/v4/letter/m/c2a13f/32.png) [@mark66](https://community.investengine.com/u/mark66)\
**Post date:** [2 April 2026 16:59 UTC](https://community.investengine.com/t/isa-transfer-due-completion-1-month/2999/2 "2026-04-02T16:59:11Z")

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it does appear to be far too long and i think IE have covered themselves with a 28 day time, so if may well complete early.

i am sure there are some reglation issues that need doing but 28 days appears long.

do you think it is sitting in IE coffers gaining interest? i do!

4 days ago i submitted a cash isa transfer from T212 to lightyear and today it transfered.

cash is far easier to transfer.
