# Opening report .pdf

**URL:** <https://community.investengine.com/t/opening-report-pdf/320>\
**Category:** General\
**Created:** [13 May 2022 06:39 UTC](https://community.investengine.com/t/opening-report-pdf/320 "2022-05-13T06:39:45Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![cjbhdasiuyfi](https://avatars.discourse-cdn.com/v4/letter/c/e47c2d/32.png) [@cjbhdasiuyfi](https://community.investengine.com/u/cjbhdasiuyfi)\
**Post date:** [13 May 2022 06:39 UTC](https://community.investengine.com/t/opening-report-pdf/320/1 "2022-05-13T06:39:45Z")

</div>

just got a report .pdf on my account, it won’t open on laptop or on my phone, anyone else have problems?

---

<div class="post-metadata">

**Author:** ![navro](https://avatars.discourse-cdn.com/v4/letter/n/e0b2c6/32.png) [@navro](https://community.investengine.com/u/navro)\
**Post date:** [13 May 2022 08:22 UTC](https://community.investengine.com/t/opening-report-pdf/320/2 "2022-05-13T08:22:59Z")

</div>

I face the same problem.

---

<div class="post-metadata">

**Author:** ![anon98946158](https://avatars.discourse-cdn.com/v4/letter/a/bc8723/32.png) [@anon98946158](https://community.investengine.com/u/anon98946158)\
**Post date:** [13 May 2022 08:47 UTC](https://community.investengine.com/t/opening-report-pdf/320/3 "2022-05-13T08:47:30Z")

</div>

Hardly surprising considering the PDF is zero bytes!

---

<div class="post-metadata">

**Author:** ![MarkMcDonagh](https://dub1.discourse-cdn.com/flex017/user_avatar/community.investengine.com/markmcdonagh/32/156_2.png) [@MarkMcDonagh](https://community.investengine.com/u/MarkMcDonagh)\
**Post date:** [13 May 2022 08:58 UTC](https://community.investengine.com/t/opening-report-pdf/320/4 "2022-05-13T08:58:05Z")

</div>

Good morning,  
I wanted to give you an update on the reports from our side.  
There was a minimal issue with the report generation last night, and some clients might have received notifications or empty reports. The problem is currently being worked on and will be fixed shortly, and all empty reports will be deleted.  
We are so sorry for any inconvenience caused.  
If I can help with anything else, please let me know.  
Mark

---

<div class="post-metadata">

**Author:** ![Csands](https://avatars.discourse-cdn.com/v4/letter/c/59ef9b/32.png) [@Csands](https://community.investengine.com/u/Csands)\
**Post date:** [22 June 2022 11:43 UTC](https://community.investengine.com/t/opening-report-pdf/320/5 "2022-06-22T11:43:48Z")

</div>

What are the reports and how often do they appear? Never seen one myself.