# Trying to withdraw Cash - Delays and no support

**URL:** <https://community.investengine.com/t/trying-to-withdraw-cash-delays-and-no-support/3203>\
**Category:** General\
**Created:** [26 June 2026 16:31 UTC](https://community.investengine.com/t/trying-to-withdraw-cash-delays-and-no-support/3203 "2026-06-26T16:31:01Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![TimWaygood](https://avatars.discourse-cdn.com/v4/letter/t/8491ac/32.png) [@TimWaygood](https://community.investengine.com/u/TimWaygood)\
**Post date:** [26 June 2026 16:31 UTC](https://community.investengine.com/t/trying-to-withdraw-cash-delays-and-no-support/3203/1 "2026-06-26T16:31:01Z")

</div>

So I clicked to withdraw cash on wednesday, thursday I get a request for KYC bank statement and you cancel my withdrawal. I send this immediately. I email, no responses, no way to contact you, i have clicked to withdraw again… whats going on? Why no response? I need this money in my account on morning of 30/6/26 latest. Please help!

---

<div class="post-metadata">

**Author:** ![TimWaygood](https://avatars.discourse-cdn.com/v4/letter/t/8491ac/32.png) [@TimWaygood](https://community.investengine.com/u/TimWaygood)\
**Post date:** [27 June 2026 11:44 UTC](https://community.investengine.com/t/trying-to-withdraw-cash-delays-and-no-support/3203/2 "2026-06-27T11:44:02Z")

</div>

now sorted thank you. was nerve racking

---

<div class="post-metadata">

**Author:** ![CharlieSammonds](https://dub1.discourse-cdn.com/flex017/user_avatar/community.investengine.com/charliesammonds/32/510_2.png) [@CharlieSammonds](https://community.investengine.com/u/CharlieSammonds)\
**Post date:** [29 June 2026 13:11 UTC](https://community.investengine.com/t/trying-to-withdraw-cash-delays-and-no-support/3203/3 "2026-06-29T13:11:47Z")

</div>

Hi TimWaygood, sorry for the delay in getting back to you here.

Glad to see this has been sorted. Please get in touch again if you have any similar issues in the future.

Thanks,

Charlie