Please see issues with headline valuations now ‘garbled’ for at least 12 hours, first discovered last night but still present.
Have since updated the app - no change. Undownloaded the app, reinstalled, no change. Exactly the same today. View on the website is fine, a problem with the app needs sorting.
Yes if I am reading my new total correctly, it has gone up £20k, thankyou IE!
Same issue here, this is a bit annoying
Hi,
Sorry to hear that you have problems display of balances.
I am using a Samsung (Android) phone and don’t have this problem - maybe the problem is at phone level rather than a problem with the app?
Are you phones updated to the latest versions of their OS / security software etc.?
Also… may be worth emailing CS directly?
Hi there! Thanks for bringing this to our attention. Our team has been informed and is currently investigating the issue. We’re working on a fix and expect it to be resolved soon.
We appreciate your patience and understanding while we get this sorted.
This is now fixed on mine, thx.
Update, the headline figures at the top of the portfolios have been fixed but on my Android when you open a portfolio the total valuations at the top are now garbled and meaningless. And yes, I updated my phone and app…and yes, I did email them.