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The Help & FAQs Category
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1
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649
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12 April 2024
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Second Surveys email in 30 days
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1
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47
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7 September 2026
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ETC Removed - What happened?
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10
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1407
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7 September 2026
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Employer contributions into my SIPP
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2
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90
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20 August 2026
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Delayed Support Ticket - Need Reassurance - #377391
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1
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82
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20 August 2026
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FRAUD - a transaction is "processing" since May 2026!
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1
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70
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20 August 2026
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No reply from customer service...?
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4
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83
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20 August 2026
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Order waiting execution
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3
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684
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13 August 2026
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Customer service?
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5
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370
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13 August 2026
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S&S ISA Transfer-In Delay
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4
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227
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13 August 2026
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Understanding the ISA structure in the UI
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2
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84
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8 August 2026
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Government bond volatility?
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9
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259
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27 July 2026
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Moving funds to another portfolio within IE
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5
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1498
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8 July 2026
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Transferring an inherited SIPP, into InvestEngine, to create a Beneficiary SIPP
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1
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61
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2 July 2026
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Convert SIPP Personal to SIPP Business
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3
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80
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19 June 2026
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Manual cash transfer with wrong reference
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3
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178
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18 June 2026
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SIPP T/R for a 2nd time problem
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2
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171
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18 June 2026
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Two Factor Authentication
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0
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79
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10 June 2026
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Bad Implementation of Two Factor Authentication?
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11
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1295
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2 June 2026
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Help - Unable to trade, no answer to support request
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6
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357
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1 June 2026
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2FA No Email arriving
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2
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114
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30 May 2026
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Need help with manual transfer with incorrect reference
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3
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84
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28 May 2026
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How do you get these guys to respond?
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7
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518
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23 May 2026
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Customer Service non-existent 2FA Doom Loop
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4
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253
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22 May 2026
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My cash ISA transfer has been stalled for weeks
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3
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228
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21 May 2026
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Isa processing times
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4
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303
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19 May 2026
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Unable to login to account for 4 working days
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2
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125
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19 May 2026
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URGENT: £6k missing for 10 days and formal complaint ignored
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2
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253
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15 May 2026
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Cannot withdraw S&S
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4
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206
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14 May 2026
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Customer support response time
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8
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790
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13 May 2026
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