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The Help & FAQs Category
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1
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607
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12 April 2024
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Cannot withdraw S&S
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2
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28
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12 May 2026
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ISAs orders ‘stuck’ - no response to emails
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4
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99
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11 May 2026
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Customer support response time
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6
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388
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8 May 2026
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No response to email
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2
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106
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7 May 2026
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Bad Implementation of Two Factor Authentication?
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10
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1095
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7 May 2026
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Cannot use instant bank transfers
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11
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379
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24 April 2026
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How long are current delays in support?
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0
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95
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20 April 2026
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Misplaced funds. 333190
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0
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102
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16 April 2026
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Dividends/Interest to go to Cash Portfolio
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2
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114
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4 April 2026
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Physical Gold EFTs disappeared
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2
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279
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30 March 2026
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IOS app - pin and use biometric sign-in EVERY time
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2
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53
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30 March 2026
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Help - Unable to trade, no answer to support request
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2
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186
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29 March 2026
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Friend referrals and accounts
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0
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52
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18 March 2026
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Customer support are very slow over email, does anyone have a phone number for them?
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3
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394
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18 March 2026
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ISA Total - feature request
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5
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226
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17 March 2026
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Opening an IE SIPP
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7
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135
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15 March 2026
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Hidden fees or lagged pricing?
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2
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286
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13 March 2026
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Limit bids/ sales
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2
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77
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25 February 2026
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My latest top up for my SIPP recorded as 'portfolio transfer in' instead of top up
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2
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217
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9 February 2026
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Cash ISA transfer
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1
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151
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29 January 2026
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Pension scheme tax reference (PSTR) number
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0
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60
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27 January 2026
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Cannot log in into app
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11
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144
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26 January 2026
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ETC Removed - What happened?
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6
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1218
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21 January 2026
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How do you get these guys to respond?
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6
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293
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18 January 2026
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Transferred twice and still nothing
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0
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115
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18 January 2026
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Transfering my Vanguard S&S into my InvestEngine S&S in-specie
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1
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146
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18 January 2026
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SIPP T/R for a 2nd time problem
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0
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74
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16 January 2026
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Money Missing Help
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3
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212
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13 January 2026
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Cannot login to the app or online
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10
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1158
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5 January 2026
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