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The Help & FAQs Category
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1
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597
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12 April 2024
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Friend referrals and accounts
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0
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35
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18 March 2026
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Customer support are very slow over email, does anyone have a phone number for them?
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3
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258
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18 March 2026
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ISA Total - feature request
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5
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202
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17 March 2026
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Opening an IE SIPP
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7
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94
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15 March 2026
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Hidden fees or lagged pricing?
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2
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215
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13 March 2026
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Cannot use instant bank transfers
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10
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249
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11 March 2026
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Physical Gold EFTs disappeared
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1
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131
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11 March 2026
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Customer support response time
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4
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147
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10 March 2026
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Help - Unable to trade, no answer to support request
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1
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109
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26 February 2026
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Limit bids/ sales
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2
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71
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25 February 2026
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My latest top up for my SIPP recorded as 'portfolio transfer in' instead of top up
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2
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185
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9 February 2026
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Cash ISA transfer
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1
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123
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29 January 2026
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Pension scheme tax reference (PSTR) number
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0
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55
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27 January 2026
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Cannot log in into app
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11
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126
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26 January 2026
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ETC Removed - What happened?
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6
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1157
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21 January 2026
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How do you get these guys to respond?
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6
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262
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18 January 2026
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Transferred twice and still nothing
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0
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99
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18 January 2026
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Transfering my Vanguard S&S into my InvestEngine S&S in-specie
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1
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123
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18 January 2026
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SIPP T/R for a 2nd time problem
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0
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70
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16 January 2026
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Money Missing Help
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3
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186
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13 January 2026
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Cannot login to the app or online
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10
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1102
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5 January 2026
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S&P 500 performance discrepancy
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3
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168
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1 January 2026
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Third party SIPP payments in
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1
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134
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29 December 2025
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Cannot action anything on my account, but can still login?
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3
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179
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27 November 2025
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Cash elements of portfolios
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5
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468
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20 November 2025
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Deleting empty holdings
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1
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144
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13 November 2025
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SIPP - gross contribution option?
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9
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364
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6 November 2025
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SIPP Transfer Out Forms
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1
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156
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5 November 2025
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Not able to log into account
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2
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179
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24 October 2025
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