Have I really bought an investment?

Invest Direct have not responded to me properly. They have only sent three standard responses, which did not address my problem.

The transaction was pending for about 2 months. But I don’t understand the rules well enough.

It seems rather fishy that they have just announced an upgrade which includes the processing of the ‘Autoinvest’ flag. I wonder how many other people have faced the same issue.

I read, somewhere, that InvestDirect would talk to you on the phone, but when I tried it, they said they don’t do it.