Waiting nearly 3 weeks now for a transaction to settle

I’m sorry, but this is getting ridiculous now, and it could well be causing me to lose money due to not being able to rebalance. Can I just cancel the trade? It’s 32p

13/07/22

Purchase of 0.002030 iShares USD Treasury Bonds 7-10 Years @ £156.58. External Ref = IO00225781

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Hi Mark,

Apologies for the delayed response. I’ve gone into some details around the wider settlement issue in this post here: Transactions "Awaiting Settlement" - #14 by UncleBob

Appreciate you’re having a specific issue here with your one trades. I’m going to have a look into this and see what can be done chasing the counterparty and get its issues resolved.