I have sent 4 emails today to customer service and have received 0 replies to my questions.
What’s going off with customer support?
Have you previously emailed CS? What was the response time then? AFAIK, both AJ Bell and Vanguard has a response time of 24-48 hours depending on the question.
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Yes, some.time.ago, response time was within a couple of hours, never had to wait all day which is why I stayed with IE. So how long do they take to respond nowadays?
I’m sorry, I don’t know how long it nowadays take.
Could you please advise in this matter? Thank you.