Hi all. What’s the usual customer support response time? The support page said within a few hours. I sent an enquiry about 3 days ago but there’s no reply. I am new to IE and it slightly worries me about IE customer support as you can only contact them online and they are not responsive so far despite their claim of responsive time and being operational 7 days a week… PS the request number is 315122 in case an IE staff sees this message.
Did you hear anything back yet ?
Yea I just got a response this afternoon.
Yes it’s been very poor this week, for the first time I’m thinking of looking elsewhere in April.
You don’t need to wait until April. You could already open an S&S ISA elsewhere. After all you can open and pay into multiple S&S ISA’s per tax year… as long as the overall limit of £20K for your ISA’s is not exceeded.
Monevator has a good overview, methinks.
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