I have contacted Support@ many times with no reply (other than auto) How do I cancel a fraudulent transaction that I had no idea was in my account until an order was cancelled due to insufficient funds. Its been “processing” since MAY 2026, and I cannot see how I can cancel it! I would have thought Support would act much quicker when fraud is involved! I didnt do this transaction; I did not authorise it and don’t recognise it
Hello,
We’re sorry for the experience you’ve had. We’ve escalated the issue to the relevant team and have provided a response to your enquiry.
Please check our latest response, and let us know if you have any further questions or need any additional assistance.