How do you get these guys to respond?

Unfortunately, sent cash with an incorrect reference, so it’s not been allocated to my account. Despite several messages, investengine do not respond.

Hi, InvestEngine CX representative here. Apologies for the delay with a response. Could you please kindly provide us with your client reference number so that we could look into this?

Client reference: IC00291917

Thank you, we’ll send a response to your query via email shortly. If there is anything else we may help you with, please let us know

thx Paul_M Team InvestEngine!