Phone App does not work

General
1

Hello, anyone is same as me that can’t log into phone app this afternoon.
Put in my log in details, the app says’ send a notification to your phone app to authorise log in’, but I am using my phone app.
It just goes around circles, never been able to log in.
My online log in works.
Anyone?

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2

Yes, the Circle of Death, I keep getting it on the app

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3

It is good to know that I am not alone.

It could be that IV is updating the service, and may go back to normal later.
We’ll see.

4

Logon via App ok for me - this on an Apple iPhone

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5

I’ve got an Iphone too.
D’oh!

6

iPhone App was updated 2 days prior - I’m using the latest version.
Deleting and reinstalling might help.

7

Hello Nedjohn
Reinstallation has worked.
Thank you.

8

There is a 2FA code via SMS text message option hidden behind the “Didn’t receive the notification” link.

That will get you in.

9

Yeah, got that, got a text code, eventually worked. Thanks.