Trouble logging in

is anyone else having trouble logging in to their account this morning?

Yes, I am. I get a “something went wrong” error. Tried to reset password thinking something is up and that just doesn’t function. Rather concerning, I’ve only been on the platform a few days.

seems to have been fixed

Hey Spear, thanks for raising this and confirming it’s now been resolved. Please let us know if you experience any other issues and we apologise for the inconvenience caused.

It is issues like this that make me wish for a service status log of some kind.
Where issues can be posted and resolutions when fixed.
It would be a first port of call when issues arise for the user

Hi, thank you for your feedback! I will forward it to the relevant team to consider adding this feature to our roadmap. We’ll post updates here and on social media when new functionality is added