Trouble loggin in

I just created an account and downloaded the app. E|verything wors fine for the first few hours. I even tranferred some funds. Now I cannot login.

That bot is useless. I have sent many request to customer services and nothing yet.

How long does it take fo them to get back to you

do they have a phone number? or online chat with a real person

Not according to the Help pages… it’s either via email or the contact form on the website.

One of the major flaws of IE’s offering for me, I have to say.

I have been contacted by email to provide more details. The problem is still unresolved. Is this a reflection of their customer service?

It will soon be 24h and this is still unresolved. Where are the people who monitors this forum:

request: 259709

Hi, thank you for your patience during this time. I have forwarded your request to our team, and we will reach out to you as soon as possible to resolve this.