I placed a few orders to trade funds on IE yesterday and they seem to be stuck, having not ben executed. Don’t normally get this issue with IE.
Anyone else have this issue or just me?
I placed a few orders to trade funds on IE yesterday and they seem to be stuck, having not ben executed. Don’t normally get this issue with IE.
Anyone else have this issue or just me?
Only the one order, but yes, also stuck (it was for USDV in my case).
Well I’m hoping it gets sorted out and get the trades at yesterday’s prices as I sold China fund yesterday after it shot up but it’s lower today!
Update - these trades are now showing in my IE account and I got them at yesterday’s prices
Hi all,
We’re sorry for the short delay with your orders.
There was an internal issue that meant the orders could not be executed however, this matter has already been resolved and you should expect to see the executed orders reflected in your portfolio shortly.
Please note your dashboard will update later today and if for any reason you don’t see your orders executed, please let us know as soon as possible.